Shipping & Returns
Shipping & Returns Policy
đĻ Shipping Policy
Processing Time
Orders are typically processed and shipped within 1-2 business days. You'll receive a tracking number via email once your order ships.
Delivery Time
Standard shipping takes 5-10 business days depending on your location. Expedited shipping options may be available at checkout.
Shipping Costs
We offer free shipping on most items. Any applicable shipping costs will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order ships, you'll receive a tracking number to monitor your delivery status. If you have any questions about your shipment, contact our support team.
âŠī¸ Returns Policy
30-Day Return Window
We want you to be completely satisfied with your purchase. If you're not happy for any reason, you can return your item within 30 days of delivery for a full refund.
Return Conditions
To be eligible for a return, items must be:
- â In original condition with all parts and packaging
- â Unused or gently used (for testing purposes)
- â Returned within 30 days of delivery
How to Return
1. Contact our support team with your order number
2. We'll provide return instructions and address
3. Ship the item back securely
4. Receive your refund within 5-7 business days after we receive the return
Damaged or Defective Items
If you receive a damaged or defective product, contact us immediately with photos. We'll arrange a replacement or full refund right away, and you won't need to return the damaged item.
Questions About Shipping or Returns?
Our customer support team is here to help! Contact us at support@stayfit.website or visit our Contact page.